Refund Policy

India HIV/AIDS Alliance offers a refund to donors to the End AIDS India campaign only in case of an error or technical reason regarding the transfer, such as erroneous double payments or inadvertently donating an extra amount.

HIV/AIDS - Approach

In such case, we will be happy to refund your donation provided you inform India HIV/AIDS Alliance in writing via email and claim the refund within 15 calendar days from the date of donation. You can expect to receive the refund within 30 calendar days from the date of refund request. We will deduct a small administration fee of 5% to cover the cost of refunding your donation. The information regarding the refund will be conveyed in detail via email. The refund can be made by cheque or bank transfer towards the name of the donating party only.

Please note that the refund will be based on the currency rates at the time of refund for donations made in foreign funds.

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